Currently, we ship worldwide via United States Postal Service (USPS). To keep shipping costs as low as possible, magazines are shipped as Bound Printed Matter and therefore can take 1 to 3 weeks in transit. Rush shipments are possible as custom orders by phone. You can reach us at Anne@EvokeMagazine.com. We will provide a quote for actual shipping charges prior to finalizing your order.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges, including customs clearance fees, are the buyer’s responsibility.
You may return items within 10 days of delivery for a full refund or exchange. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We ask that you pay the return shipping charges in all other cases.
You should expect to receive your refund within two weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days) and the time it takes us to process your return once we receive it (3 to 5 business days).
If you need to return an item, please use our contact form. We will provide the return authorization and mailing address via e-mail.